Book your dream holiday or short break safely and avoid becoming a victim of holiday fraud

Alert message sent 31/03/2019 19:23:00

Information sent on behalf of Neighbourhood Watch

Get Safe Online - Safe Holiday Booking Campaign

With spring approaching thoughts naturally start to turn to holidays – so, dream holiday or short break… book it safely, and don’t become a victim of holiday fraud!

Thousands of people in the UK become victims of holiday fraud every year, duped by fake websites, advertisements, emails, social media posts, texts or phone calls. They lose their holiday and their hard-earned money. Holiday fraud can apply equally to exotic, sun-drenched holidays or UK caravan breaks, ski chalets or pilgrimages, city breaks or flights and train journeys.

Your 10 top tips for Safe Holiday Booking to avoid holiday fraud:
  • Thoroughly research accommodation, flights, cruises or package holidays advertised on private advertisements, to check that they are authentic.
  • Check that accommodation really exists by finding it on Google Maps and looking for third-party reviews and recommendations. If you can, call the owner/agent directly. If the number is not provided, email and request it.
  • Check reviews on TripAdvisor or similar sites.
  • Remember that paying by credit card means more chance of getting your money back if something goes wrong.
  • Never transfer money in payment for accommodation or travel. If you do and it’s a fraud, your bank will not be obliged to refund your money.
  • Confirm that travel agents and tour operators are members of trade associations such as ABTA or ATOL. You can do this on these bodies’ websites.
  • If paying online, type in the website address you know to be correct (instead of following a link), ensure the payment page is secure (begins with ‘https’ and has a locked padlock in the browser window frame).
  • Be wary of unusually cheap holidays or high deposits.
  • Check terms and conditions prior to making any payment.
  • Keep confirmations and payment receipts, and check statements for irregular entries.

For everything you need to know about booking holidays and travel online safely:

To contact Sussex Neighbourhood Watch please E-mail or visit
Message sent by
Derek Pratt (Sussex) (NHWN, Administrator, Sussex)

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